from Glasbury-on-Wye, Powys United Kingdom
I wanted to say that when I had to return the Chubb 4L67, I spoke to Rebecca. She was extremely helpful, friendly, knowledgeable and efficient. She sorted out the problem very quickly and organised the replacement and adjustment to price quickly with no fuss. It's seldom that you get such good service and she is a 'front line' credit to Discount Locks. I should be grateful if you would pass this on to her manager. Thanks again. So it's five stars for service!
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